Your privacy and data security are our top priorities
Introduction
At SAPI Technologies Pvt. Ltd. (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our products.
This policy applies to all our services, including but not limited to web development, mobile development, AI automation, cloud services, and our product suite including BitsLearn, Shop Bill, Kirana Apna, Foodie Hub, and School Bus Tracer.
Information We Collect
Personal Information
Name, email address, phone number, and company information
Billing and payment information for our services
Communication preferences and marketing consent
Professional information related to your business needs
Technical Information
IP address, browser type, and device information
Website usage data, pages visited, and time spent
Cookies and similar tracking technologies
Performance and error logs for service improvement
Product-Specific Data
BitsLearn: Student and teacher information, course progress, assessment results
Shop Bill: Business data, inventory information, customer transactions
Kirana Apna: User preferences, order history, delivery addresses
Foodie Hub: Restaurant data, menu information, order details
School Bus Tracer: GPS location data, student information, route details
How We Use Your Information
Service Delivery
Providing and maintaining our services
Processing payments and transactions
Customer support and technical assistance
Service updates and improvements
Business Operations
Marketing and promotional communications
Analytics and performance monitoring
Legal compliance and security
Research and development
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers: With trusted third-party vendors who assist in operating our services
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets
Consent: With your explicit consent for specific purposes
Data Security
We implement industry-standard security measures to protect your information:
Encryption of data in transit and at rest
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Secure data centers and cloud infrastructure
Employee training on data protection practices
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies based on the type of data and service provided.
Your Rights and Choices
Access and Control
Access your personal information
Update or correct inaccurate data
Request deletion of your data
Object to certain processing activities
Communication Preferences
Opt-out of marketing communications
Manage cookie preferences
Control notification settings
Unsubscribe from newsletters
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
Types of Cookies We Use
Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand how visitors use our site
Functional Cookies: Remember your preferences and settings
Our services may integrate with third-party services and platforms. Each third-party service has its own privacy policy, and we encourage you to review them:
Payment processors (Stripe, PayPal, etc.)
Cloud hosting providers (AWS, Google Cloud, Azure)
Analytics services (Google Analytics, Mixpanel)
Communication tools (SendGrid, Twilio)
Social media platforms
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
